I have found that when my clients move into a new office, they immediately start work and don’t give themselves adequate time to set up their nests (get organized). I had a client in Colorado who hired me to give my daylong seminar and provide hands-on coaching for 12 of his people. While working with one attendee, I entered her office and, to my amazement, it was beautiful. Nothing was out of place, everything was organized, and it was gorgeous to boot. I asked the owner of the office why she took the course. She replied that there was something about the office that had been bugging her for years, and she couldn’t put her finger on it. I told her that I could not help her, that the office was close to perfect, but she insisted that I spend some time there analyzing her situation. As I watched her begin her work, the phone rang, and she reached for it. The cord was about 25 feet long, and she began to wrap it around her desk, her neck, and her computer. It was a nightmare to watch. After she hung up, I asked her if she always answered the phone like that, and she said, “Yes, and it drives me crazy.” The phone was on her right, and she was right-handed, so the long cord lay across her writing area and was in the way all over her desk.

I suggested that she put the phone on her left. It took us three minutes to move the phone. It then rang. She picked it up with much ease, talked for a moment, hung up, got up, and gave me a hug. And I got big bucks for that!